Why get Certified & Trained Now: 3 Reasons not to Procrasinate Until a Storm Hits

Good timing is an essential component in determining the successful launch of an adjuster’s career.

Many folks considering independent adjusting take a wait and see approach, straddling the fence, as the storm season draws near.  And there are apparently good reasons for doing so – the primary one being that there is no reason to invest time and money without the certainty of a real opportunity.  The idea is to wait until a hurricane, earthquake, etc hits and then pursue adjusting when demand is at its highest.  This seems a perfectly reasonable approach.  However, I would contend that waiting for a sure thing often results in missing out on the opportunity altogether.  If you aren’t ready by the time the big one hits, its probably too late.

Lets examine why -

1) Licensing takes time…

Most adjusting firms at very least want to see you licensed somewhere (Texas is a common preference) and will first deploy those adjusters who hold a license in the state affected.  Obtaining multiple states licenses is recommended therefore and can typically be done so fairly easily through reciprocity with your home state’s license.  This of course means getting your home state’s license as a first step (we recommend a Texas license for those whose home states don’t license adjusters).  And this step can take some time.  Aside from studying for, scheduling, and passing your home state’s exam or taking an 40 hour prelicensing course where available (Texas, Florida), you must also wait for the license application to be processed.  This can take up to 6 weeks.  Add it up and the entire process can easily take two months or more.  If you have to wait two months on a license in the wake of a major storm, you won’t be working that storm.

2) Preparation is key to successful first deployment…

Imagine entering an environment shaken physically and emotionally to its core.  Imagine being tasked with the responsibility of interpreting complex insurance policies with specific riders and endorsements, of applying that policy within the framework of a very particular set of physical circumstances requiring precise damage analysis, knowledge of materials and methods of repair.  Imagine doing so calmly, confidently under immense pressure from myriad stressed/confused/bewildered policyholders.  Now imagine being expected to do that 3 to 6 times a day starting yesterday.

In every first deployment there will be an element of baptism by fire.  But you can greatly increase your odds of enduring success by taking the time to bring a hose.  Your “hose” is the knowledge, understanding, and imagination formed through proper adjuster training.  Hurrying your training at the 11th hour simply won’t give you the kind of foundational knowledge or confidence you need before assignment in the field.  A half-day storm orientation just isn’t going to do it.  Proper training requires time – both in class, in private study, and ideally in a ride-a-long with a real adjuster.

3) Rosters and due diligence…

Getting licensed, trained, and prepared now allows you to really survey the employment landscape in its entirety and perform due diligence of prospective employers.  If you’re rushed, it’s likely you will take the first job opportunity available without much if any consideration of the offer or the company behind the offer.  The unfortunate reality is that there are sharks in the water and that on every major storm, adjusters get rooked by unethical employers.  I believe this occurs primarily because folks aren’t doing their homework on who they are going to work for.  However, if you get started well before the summer rush, you will be able to spend some time networking both with newbies and adjusters already in the industry (join the Well-Adjusted Social Network) and find and join not one but multiple companies with a solid reputation.

What’s more, many firms will want you to obtain specific training or carrier certification through them prior to deployment.  And, this typically cannot be done in the immediate aftermath of the storm as the firm is expending all available resources on deployment – not training last minute personnel.  For instance, some of the major independent firms (Worley, Eberls, Renfroe) will want you to obtain State Farm Certification to even be considered for work.  To expect a reasonable chance of working for one of these firms, you need to get started well before the peak of storm season.

Summary – Now is the Time!

Beginning your career transition into independent adjusting well before storm season arrives will dramatically improve both your odds of deployment and your success while deployed.  Get licensed and trained now and really get to know the industry through research and networking.  Storm season will be here soon enough – now is the time!

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5 comments to Why get Certified & Trained Now: 3 Reasons not to Procrasinate Until a Storm Hits

  • This is an excellent well written post.. adjusters should pay attention to this timely advice.

  • Momodou

    how can I get the books to study for the exam?

  • Momodou – which state’s exam are you studying for? Thanks,

    - Daniel Kerr, AdjusterPro LLC

  • New here, In a differnt article you talked about partners working together. My wife and I are interested in this field. Your article said that one does not need to be licensed. Would the non licensed partner need the training in all the same courses and can they be taken by your company. Also is the non licensed an employee of the insurance company or the licensed partner?

  • Hey Blake,

    I think if at all possible its advantageous for both husband and wife to have gone through the same licensing, certification, and training. Two heads are better than one and furthermore the closer you two are aligned in your approach to interpreting policy, scoping a property, writing an estimate, the better. Depending on best you learn, either the Classroom or Online Total Adjuster Program offered through AdjusterPro would be the ideal way to get started.

    If only one were licensed its likely that only that person would be officially on the payroll.

    Best,

    -DK

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